Pick the right inbox
Trixy is a small team. Routing your message to the right alias gets you an answer faster than a generic form ever could.
Anything that doesn't fit one of the boxes below. We read everything sent here.
Can't log in, the extension is misbehaving, your access code stopped working — start here.
API access, embedded intelligence, co-marketing, distribution. Tell us what you're building.
Quotes, interviews, scheduling. Include your outlet and deadline so we can route fast.
Found a vulnerability? Email us before going public — we respond within 24 hours and credit you.
GDPR / CCPA access, correction, deletion. Email from the address you'd like the request tied to.
Terms, IP, DMCA, court orders, subpoenas. We respond as fast as the matter permits.
Most emails get a reply within 24 hours. Security disclosures and partnership intros are prioritised; legal matters can take a few business days depending on counsel.
Already using the extension? The fastest way to file a bug or feature request is the floating feedback button inside the side panel — it auto-attaches the market you were on and lands in our queue with full context.